Technology Management is a new way to approach IT service and support
- Why Should I Outsource My Business’ IT Management Needs?
- Monitor IT Program
- Prevent IT Program
- Managed IT Program
- IT Manager Cost Case Study
Technology Management is a proactive approach to all of your technology problems. The goal of a technology management plan is to prevent networking problems before they happen, monitoring systems so we are alerted to problems before they cause problems and are able to react faster, and plan for technology expenses before they become costly repairs.
Why should you use Technology Management?
The proactive approach to your computer systems and network will reduce costs over time, reduce down time, increase productivity, decrease response time, strategically plan for technology expenses and have a consistent support cost from month to month.
With the Technology Management plans you get the knowledge of an entire IT department at a fraction of the cost. Not only do you get an Account Manager that is going to learn your business to better meet your needs through regular technology review meetings, you will have at your disposal the Future Link support staff. Future Link's support staff includes technician that specialize in routers and security, hardware repair, Windows Servers, Exchange, Active Directory, Novel and much more.
There is a range of technology management plans to meet any company's needs - from 24x7 monitoring and alerts, to preventative management to full service IT department outsourcing.
Network Monitoring
We use the # 1 network monitoring tool according to CRN magazine in 2007 tomonitor some or all of your network equipment. The monitoring tool allows us to monitor almost any network device. We can monitor for network connectivity, performance statistics, if new software installed, backup jobs, server drive failure and much muchmore. If any of the monitoring parameters we have configured are meet or exceed the threshold we will be immediately alerted of the problem. These alerts can prevent a small problem becoming a catastrophic or allowus to repair the problem without time consuming trouble shooting and reducing costly downtime.
Can you imagine if you thought you had backing up all of your important business data: accounting information, customer database, Quotes, documents etc. and you are infected by a virus that corrupts all of your data or have a hard drive failure and all of the data is lost, and you come to find out that your backups have not been running and now you have nothing. Wouldn't it have been better to fix the backups before you had a problem?